Company Profile
A Brief History ...
TWL is one of New Zealand's leading suppliers to the commercial transport industry. Formed in 1966, TWL (Transport Wholesale Ltd) began trading in the original owners' private garage in Dunedin. The 'stock-in-trade', as it is today, was spare parts & equipment for heavy trucks & trailers. Over the years the company steadily grew both in it's product offering & geographically. Today, the company offers over 20,000 lines supported by 18 branch locations, 105 staff and 30 infield sales representatives. The products offered by TWL have also expanded to cater for the wider needs of the transport industry & various other industries. Today, TWL is a division of Gough Transport Supplies, which is in turn owned by Gough Holdings Limited (the New Zealand franchise holder for Caterpillar). TWL's has support offices in both Auckland and Christchurch. The national distribution centre is based in Christchurch. Our Products & Services:
Since 1966 TWL has been a specialist supplier of heavy truck & trailer spare parts & equipment. From this core range TWL has grown & developed over the years to cater for the industry's changing needs & wants. This has seen the introduction of specialist ranges such as light trailer components, auto-electrical parts & workshop equipment, which caters for our customers needs from the road to the fleet workshop. In simplified categories TWL's range includes; truck & trailer parts & equipment, light trailer components, auto-electrical, safety products, tyre repair equipment, & workshop / engineering supplies. Proven Brands:
TWL's products & globally recognised brands reflect 'proven performance' both in New Zealand & throughout the world. As a company we are committed to quality products that provide on-going value to our customer's businesses. Key TWL brands include; Hella, Koni, Keylok, Ringfeder, Wabco, SAF, Holland, Edbro, Standens, Donaldson, VDO, Lincoln Electric, Harris, Pang, Powerbuilt & Macnaught ... to name but a few. One Stop: We're focused on meeting our customer's widest possible parts & equipment needs. Today, TWL offers a wide range of trade quality workshop consumable & equipment products. We can provide a much greater service to our clients both on the road & in the workshop. Right Place:
Over our 40 years TWL has built up a leading knowledge of the crucial parts & equipment requirements of the local transport industry. This knowledge extends to the relationships we have formed with leading global suppliers to ensure that the correct parts are available on New Zealand shores & in the correct regional locations. Through our network of 18 branches and infield team of 30 reps we can provide superior accessibility to our clients throughout the country. Right Part: As a company our most valuable asset is our people. Their ability to rapidly identify damaged parts & provide the correct replacement is what our business is all about.
Right Time: Our goal is rapid parts & equipment access for our customers. Eliminating costly downtime is perhaps the most critical role we play for our clients. Through our replationships with customers at a local level we are able to cater to the specific requirements of their vehicle fleet in a timely manner. Relationships: By understanding our customer's business better we can meet, and in some cases, pre-empt their needs. An account with TWL offers clients a range of customer benefits include; preferential pricing, delivery, vendor reduction, and continuity of supply. A number of options are available to enhance customer value including 'preferred supply agreements', 'preferred customer cash cards', truck & trailer fleet surveys, & brake consultancy services. Our objective is to deliver a superior service that positively impacts on our customer's time & resources. For the road ahead ... The team at TWL are constantly looking at new ways to enhance & support the New Zealand transport Industry. As a business we have always sought to be at the forefront of new technologies & adaptable to changes in the market environment. Examples include TWL's leadership in launching LED lighting technology to the local market, the development of innovative safety lighting products and the development of the new TWL brake consultancy service. Our goal is to be a significant contributor to the continued success of the NZ transport industry ... today, and for the road ahead. |